Telecommunicator (911 Dispatcher) — Entry Level
Salary: $41,500 – $52,800 · Apply by: 2026-05-30
High-school diploma. Pass CritiCall test. Type 35 WPM. Pass background.
Careers
Become a 911 Telecommunicator
A career with purpose. Training is paid. Benefits are full. Lives are saved every day.
Senior Telecommunicator
Salary: $48,200 – $61,000 · Apply by: 2026-06-15
2+ years 911 dispatch experience. EMD/EFD/EPD certification preferred.
Communications Supervisor
Salary: $58,000 – $72,500 · Apply by: Open until filled
5+ years 911 dispatch experience. Supervisory experience required.
A typical day
Telecommunicators answer 911 and non-emergency calls, dispatch police, fire, and EMS units, coordinate multi-agency responses, and provide pre-arrival medical and fire instructions. Shifts are 12 hours, with paid breaks and meal periods. Training is 12 weeks of classroom instruction plus 4–6 months of supervised on-the-floor training.